Learn who is involved in your care
At Circle Integrated Care, a dedicated team of professionals is there to support you along every step of your journey so that the best outcome is achieved. The Circle Integrated Care team is divided into the below teams:
- Administration team
- Pathway Co-ordinators
- Contact centre
Circle MSK clinicians come from a variety of different backgrounds and have a wealth of knowledge and experience to help guide you through your treatment pathway. When your GP sends the initial referral, it is then assessed and triaged by our experienced clinical team. You will be assigned to the most relevant professional for your initial assessment appointment. This is likely to be to:
- A Physiotherapist
- An Advanced Physiotherapy Practitioner (APP)
- A General Practitioner with a Special Interest (GPwSI) in musculoskeletal health
- A hospital Consultant (orthopaedics, neurosurgery/spinal orthopaedics, rheumatology, chronic pain)
- A Podiatrist, Occupational Therapist or Hand Therapist
Advanced Physiotherapy Practitioner (APPs) are experienced physiotherapists who have undertaken further postgraduate training to work beyond the scope of standard physiotherapy practice. For example, they can request investigations such as ultrasounds or MRIs, interpret the results of investigations to plan management with you, and many are trained in the administration of steroid injections; some can also prescribe medications. At your initial assessment with an APP, you may not receive any specific physiotherapy input (although they may give you exercise advice or leaflets), but they may subsequently refer you on for formal physiotherapy.
General practitioners with a special interest (GPwSI) in musculoskeletal medicine have undertaken further training and assessment to develop the expertise to deliver a high quality clinical service to patients with musculoskeletal problems, beyond the scope of their core professional role, and to carry out advanced treatments such as ultrasound-guided injections, not normally offered by other GPs.
Your GP may already have arranged x-rays or other imaging, but if further tests are needed to better assess your situation, this will be arranged with you.
Our experienced team of administrators are enthusiastic in ensuring your pathway runs as smoothly as possible and are here to answer any questions you may have about your care. The team completes a range of tasks to guarantee your care is appropriately managed.
Responsibilities of the administrative team throughout the service include:
- Arranging your appointments
- End to end diagnostics processes
- Working with our providers and primary care
- Managing patient communication
- Supporting our clinical team
Our dedicated Contact Centre Team ensure we provide you with accurate and valuable information to support you on your pathway through the service.
- Pathway Co-ordinators
Pathway Co-ordinators are a team of specialists dedicated to monitoring complex pathways and provide additional support to patients and our internal teams. This helps to ensure that we are with you every step of the way. The focus of this team is to provide patients with options that suit the needs of each individual.